The service
A dedicated physical mini PC is rented to one named user. This is a rental of access, not a transfer of hardware ownership. PC plans specify Linux LTS. Mac mini M6 16GB and Mac mini M6 32GB are dedicated macOS developer services for software development, builds and testing, subject to applicable Apple licence terms. You are responsible for compatible, licensed applications.
Prices and payments
Prices are in SGD before applicable tax unless stated otherwise. Setup is S$49 for Hello Lite and Hello Pro, or S$99 for Hello Mac 1 and Hello Mac 2. Annual prepayment is charged in full with an 8% reduction against twelve monthly service charges. Checkout shows the initial payment, applicable tax and recurring renewal total. Subscriptions renew automatically until renewal is canceled. Payment methods and invoices are managed through Stripe.
Delivery and renewal
Only verified, prepared inventory can be reserved. A machine is held during checkout and assigned after Stripe payment verification. Login details are then released inside your authenticated customer portal and an email notification is queued. A checkout success screen alone is not proof of activation. If payment cannot be matched to your reserved machine, the order is held for operator review; contact support for delivery or refund resolution.
Cancellation and refunds
Future renewal may be cancelled from the billing portal when available. Access ends at the paid-term boundary. Export your data first. Annual refunds, provisioning failures and setup charges are subject to the service terms provided before payment.
Support and responsibility
Infrastructure support covers physical hardware and connectivity within approved hours. No automatic customer backups, managed applications or uninterrupted hardware availability are included. Customer rights and proportionate liability limits require legal review.
End of service
When service ends or payment remains overdue, portal credentials are withheld and an operator handles network access removal and offboarding. Export your files before the paid term ends; no recovery window is guaranteed. Machines remain assigned or quarantined until access removal and reset are verified. A failed payment does not automatically erase customer data.
Service agreement
HelloMiniPC is the service brand of HELLO MINI PTE. LTD., the registered company operating this service and the contracting entity for new rentals. The seller name and billing address are shown at checkout. Contact support through your customer portal or the contact page for billing, service or privacy matters.