01 · Find your fit
Choose Hello Lite, Hello Pro, Hello Mac 1 or Hello Mac 2 around your applications, memory and storage needs. Available inventory can be ordered online. Sold-out plans have a free waitlist with no card required.
02 · We prepare your PC
After stock and compatibility are approved, the operator assigns one tested machine, checks its image, isolation and remote connection, and records readiness. No instant-delivery promise.
03 · Set up your access
You receive a secure account invitation and native client instructions. Reusable desktop passwords are never sent by email. Portal and desktop credentials are separate.
04 · Make yourself at home
Connect from a supported device and install compatible apps. Disconnecting the viewer normally leaves your machine running. Maintenance and faults can interrupt access.
A few things to bring
A suitable internet connection, a supported client, your application accounts and an independent backup plan. Browser remote access is not currently available.
When it is time to leave
Cancel future renewal in the billing portal once paid service is enabled. Export your files before access ends. Equipment is isolated and sanitised through a verified operator process before reassignment.