Permitted use
One authorised user may use compatible, properly licensed software for lawful work, learning and personal projects within the agreed service scope.
Prohibited activity
No malware, DDoS, unauthorised intrusion or scanning, spam, abusive proxies, bot or account-abuse services, identity or IP misuse, unlawful content, unlicensed software or resale. Cryptocurrency mining and sustained power-heavy workloads are excluded unless expressly approved in a separate offer.
Network boundaries
Public server ports are not included. Outbound SMTP is blocked by default in the intended network design. Do not circumvent tenant isolation, gateway controls or software licensing.
Investigation and response
Emergency isolation may be necessary to protect the network. Record the reason, notify the customer when appropriate and provide a review route. No blanket inspection of all customer files is authorised. Law-enforcement requests require lawful handling.
Appeals and concerns
Use the contact form to flag a policy question or request review. Include the relevant service reference and a description of your concern, without sensitive account credentials.